Football Ticket Information
2015 Kentucky Football Tickets - Frequently Asked Questions
When can I renew my season tickets?
Ticket renewals are now available online, by visiting My UK Account. Paper invoices will also be mailed by the end of February. The renewal deadline is Wednesday, April 22, 2015. Your renewal will include the new seat locations you selected during the reseating process in October/November 2014.
What if I didn't select new seats during the reseating process?
Ifyou didn't select any seats at the time of your appointment this past fall, please call the ticket office at (800) 928-2287 immediately, in order to select seat locations for 2015. Only those ticket holders who selected seats during the reseating process will receive a renewal invoice.
How do I add more season tickets to my account?
Before renewals are mailed out, please call us at (800) 928-2287 to add seat locations to your account. You may look at seating inventory online to see what is available, and then we can secure specific seats for you over the phone.If seats are not available in the area you're looking for, we'll put your request in over the phone and attempt to fulfill your requestafter the renewal period is complete, based on availability.
How do I request an upgrade for 2015?
Upgrades for the 2015 season may be limited due to all ticket holders having just completed the reseating process. Once renewals are available, you can submit your request online as part of your ticket invoice, or add your request to your paper invoice before returning it to our office.
When/How will I know if my seats got upgraded?
If we have tickets that meet your request, we will go ahead and move your seats. Please be specific in your request so that we fully understand what you are looking for. Once requests are fulfilled, your new seat locations will be visible in My UK Account. You may also call us in late May/June to check on the status of your request.
What if my seats get upgraded into a higher K Fund donation area?
If we're able to upgrade your seats into a higher K Fund area, we will charge your credit/debit card for any additional K Fund amount. If you paid your ticket renewal by cash/check, we'll contact you for any additional K Fund amount owed. Note: If you enroll in a payment plan and an upgrade results in additional charges, the additional charges will be rolled into your existing payment plan. This may result in a charge at the time of upgrade and/or your subsequent payments being different than your original payments.
What changes will occur to parking in 2015?
Football parking is sold out, and we currently have a waiting list for season parking passes. Due to ongoing construction, we do not anticipate any new parking permits being available for the 2015 season, although plenty of visitor parking/shuttle options do exist. For 2015, there will once again be a reallocation of ALL vehicle parking permits. Please click here to learn more about parking changes and what actions you must take if you held a parking permit in 2014.
Are payment plan options available?
Fans renewing online will have the option to pay in full or enroll in a payment plan via credit/debit card. The earlier you renew your tickets, the more payment plan options you'll have, enabling you to spread out your payments. Your initial payment is due upon sign-up, and the remaining installments will be automatically charged to your card. To sign up for a payment plan, you must renew your tickets online through My UK Account. Enrolling in a payment plan offers additional flexibility and convenience at no extra cost. Renew online to take advantage of this special offer!
How do I sign up for new season tickets?
You may now choose your own seats by visiting TheNewCWS.com or by calling us at (800) 928-2287. Great season tickets are still available in a variety of seating areas!
How much are season tickets?
All seats are priced at $320 each, which includes admission to eight home games in 2015.Certain areas of the stadium require a per-seat donation to the K Fund,starting at $100per seat. Donations are 80% tax deductible, and they are duewhen you choose your actual seating locations, if applicable. Season tickets offer a significant savings over the cost of buying single game tickets.
Are parking passes available?
Football parking is sold out, and we currently have a waiting list for season parking passes. Due to ongoing construction, we do not anticipate any new parking permits being available for the 2015 season, although plenty of visitor parking/shuttle options do exist.
I'm a UK employee. Are there any discounts available?
Regular full-time employees at the University of Kentucky are eligible for a 20% discount on season tickets and a 50% discount on the associated K Fund donation if you select seats in the K Fund seating areas. Employee discounts can apply to a maximum of two season tickets. K Fund discounts are not valid on premium seating, and only apply at the $525 donationlevel and below. Please call us directly at (859) 257-1818 to verify eligibility and to purchase tickets with this discount. Your employment status will also be verified in the summer before tickets are mailed. Additional monies may be due if you no longer qualify due to a change in your employment status.
I'm a UK student. When can I order student season tickets?
Information on 2015 student tickets will be available later in the spring. Please check the student ticket information website toward the end of the spring semester.
Single Game Tickets & Other Information
When/How can I order tickets for UK's away games?
Away game tickets are first available to season ticket holders in the spring. Once prices are determined by the host school, ticket holders will be notified by email and may purchase tickets via My UK Account. All away game tickets will be assigned in priority order and mailed out separately from season tickets.
When/How can I buy single game tickets for home games?
Single game tickets for home games will go on sale in the summer.Prices for single game ticketsin 2015 are TBA.
Are there discounts available for group seating?
Special group seating is available for most home games! Once single game tickets go on sale in the summer, group seating information will also be available.
How do I change my address?
We must have address changes in writing. You can fill out the change of address form and either fax or mail it to our office. If you have recently moved and have not yet updated your address, please do so as soon as possible. Please also ensure that you have a forwarding order on file with the US Postal Service.
Does my infant/toddler need a ticket for a football game?
Yes, all individuals, regardless of age, must have a ticket to enter Commonwealth Stadium.
How do I reprint or transfer my tickets to a friend, if I can't attend a game?
Check out our new online printing & transfer guide for season ticket holders. You can reprint your own tickets, or transfer tickets to a friend. Both options are now a FREE benefit for season ticket holders. Note: This guide does not apply to student tickets or tickets purchased via Ticketmaster.com.