'GuestAssist' Service Now Available

Sept. 22, 2009

LEXINGTON, Ky. – Beginning with Saturday's game against Florida, University of Kentucky Athletics is offering a new fan service at Wildcat football games.

“GuestAssist” is a communications service which enables one-to-one text messaging between Commonwealth Stadium guests and stadium operations personnel. “GuestAssist” enables fans to ask questions about game-day information and/or report concerns regarding behavior through the convenience of their cell phones. Stadium operations personnel will monitor and respond to guests' game-day inquiries on a real-time basis and if needed, dispatch support, security, etc. to the guests' location.

Fans wishing to utilize the service should text: CATS, your message & your seat location to 78247. (CATS must be the first four characters in the message body. Standard text message rates apply.)

“GuestAssist” is not intended for emergency use. In the event of an emergency, guests should contact the nearest stadium event staff and/or dial 911.

The “Guest Assist” service was tested successfully during last Saturday's home opener and should be fully operational from this point forward.

Practice Update: “Pretty good practice today,” summarized Coach Rich Brooks following Tuesday morning's workout on the Tim Couch Practice Fields.

Brooks also gave an update on the team's injuries.

  • CB Randall Burden (sprained neck) and FS Matt Lentz (concussion) were held out of contact today. Lentz' symptoms are gone but he will be held out of contact all week as a precautionary measure.
  • DE DeQuin Evans (hip flexor), C Jorge Gonzalez (knee sprain) and TB Moncell Allen (thigh bruise) did not practice today.

“One Great Season” Visits Lexington: University of Kentucky football is being visited this week by John P. Wise, a New York-based writer who is chronicling the 2009 college football campaign in a book to be entitled “One Great Season.”

Wise is visiting one campus each week of the season, then covers the game on Saturday. His weekly schedule to this point has been Georgia at Oklahoma State, Southern California at Ohio State, Michigan State at Notre Dame and now Florida at Kentucky.

Wise is blogging about his journey on www.onegreatseason.com while he writes his book.

UK-Florida Also Available on ESPN360.com: In addition to the telecast on ESPN2, the Florida at Kentucky game also will be available online at ESPN360.com.

The game can be accessed at http://sports.espn.go.com/broadband/espn360/index?id=292690096 for persons who have high-speed internet connections.

“Cat Walk” Set for 3:45: Fans wishing to participate in the “Cat Walk,” cheering the Wildcats when they enter the stadium on Saturday, should be at Gate One of Commonwealth Stadium at 3:45 p.m.

“Buyer Beware” for Tickets Not Bought Through UK or TicketMaster: Fans are reminded “buyer beware” for game tickets not purchased through official outlets – UK Athletics or TicketMaster.

  • Tickets that have been reported as lost or stolen have cancelled bar codes and will not be admitted to Commonwealth Stadium.
  • UK student tickets are admissible only with a current UK student identification card.
  • Fans must beware of counterfeit tickets bearing fake bar codes